If you’re a regular reader of this blog (and if you’re not, you can be—just click one of the “Subscribe” links to the right, wink, wink, nudge, nudge), you know that I’m a big fan of asking questions. When I conduct sales …
Don’t Tell Your Customers to Have a Great Night
It had been a rough night. It was supposed to have been a great night. It was the first class of a three-day aikido seminar featuring one of my favorite instructors. Unfortunately, his flight was severely delayed, which …
Continue Reading about Don’t Tell Your Customers to Have a Great Night →
21 Things Successful People Say Regularly
As a professional keynote speaker and trainer, I have a tremendous appreciation and respect for the power of words. The right words at the right time can solve problems, heal wounds, create connection, or move people to …
Continue Reading about 21 Things Successful People Say Regularly →
Who is Your Ideal Client?
Everyone in business wants more customers. But not all customers are created equal. Some are better for you than others. And if you’re going after more clients, it behooves you to focus your time, money, and energy on …
“I can’t stand Christmas music”—My Interview with Santa Claus
I recently had the chance to sit down with the CEO of one of the most successful organizations in the world—the big man himself, Santa Claus. It was a cool, fall day—before the craziness of fourth quarter set in, when St. …
Continue Reading about “I can’t stand Christmas music”—My Interview with Santa Claus →
14 Tips for Delivering Better Presentations
If you’re in sales—and that’s nearly everyone in the company—you need to make presentations. Whether it’s a one-on-one to a prospective client, or a keynote speech at a conference, delivering a great presentation is vital …
Continue Reading about 14 Tips for Delivering Better Presentations →
