Everyone experiences slumps occasionally. Not that that’s much consolation when you’re stuck in one. All you care about is how to get out of it. Listen to my appearance on Breakthrough Radio with Michele Price. In this …
Are You Turning Off Buyers Just by Answering the Phone?
The way you answer the phone seems like a trivial, irrelevant detail. Yet it sets the stage for everything to follow and creates a powerful impression that can either work for you or against you. Think about it—When …
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21 Things Buyers Fear
While buying something new can be exciting, it can also be scary. And as salespeople, we can get so caught up in the excitement part, we forget just how scared our prospects can be. And that’s dangerous for us. Because …
How NOT to Prospect on LinkedIn
I recently received this message in my LinkedIn mailbox (the names have been changed to protect the guilty): Eric Miller Junior Sales at Tuttle and Hobart Integrated Supply Howdy! I was checking out your linkedin …
The Five E’s of Great Customer Service
Sales is service and service is sales. So if you want more sales, you need to be providing more than just good service. You need to provide exceptional service. What does that mean, exactly? Listen to my appearance on …
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The Best Thing You Can Say to a Prospect
Salespeople--along with professionals, business owners, and others who have to sell as part of their jobs--are always looking for magic words. Words and phrases that will quickly capture a prospect’s interest, easily …
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